Kerio Connect 7.2 and MS Office 2011 Issues...
| Known limitations with Outlook 2011 and Kerio Connect 7.2.0 | |
As of version 7.2, Kerio Connect supports Microsoft Outlook 2011 for Mac, using the native Exchange connection. This special access method takes full advantage of the collaboration features available in Outlook 2011. Similar to Outlook for Windows, Outlook 2011 incorporates its features tightly around the capabilities of Microsoft Exchange Server. Some of these capabilities differ slightly when connected to Kerio Connect. This article is designed to point out some of these known behavioral differences, in addition to some known issues with Outlook 2011.
The following limitations were observed during internal testing of Outlook 2011, however they are not specific to Kerio Connect:
From address cannot be changed
The e-mail address used in account configuration identifies the user's profile in Kerio Connect, so it must be the primary e-mail address (the one used for authentication). Otherwise authentication to Kerio Connect will fail. We are currently working on a solution to support modifying the default from address.
Only scheduled synchronization
There is nothing like push or notification from server to client like in Microsoft Entourage 2004/2008 via WebDAV. Synchronization is based on periodic checks or by manual "Synchronize Now" on folder/account, it causes delays between receiving of messages on server and availability in Outlook
Categories in Public Folders
Outlook 2011 does not ask server for categories for messages in Public folders
Searching for contacts
Menu -> Window -> Contacts Search -> [Search All Fields] in [All Folders]
It appears there is no LDAP query from Outlook 2011
Empty cache for entire account doesn't work correctly
It doesn't empty cache, it merges folder structures from both sides, creating duplication of folders
Delegated accounts show only default folders
Only default folders (INBOX, Contacts, Calendars, etc.) are available in delegated accounts in Outlook 2011 for Mac. Workaround is copy/move these shared non-default folders to Public Folders, assign rights and subscribe to them as another users
Public folders
- They must be subscribed, they will not appear automatically
- All subscribed folders in Outlook 2011 are in one level, there isn't any folder tree
Deleted Items contains only mail folders or messages
Non-mail items and folders deleted in Outlook 2011 are deleted permanently. If Deleted Items contains non-mail items deleted in another client e.g. in Kerio WebMail, they are invisible in Outlook 2011
Non-mail folders are all in one level (no folder tree)
If there is some structure (eg. Calendar -> Sub-calendar), it's visible in Outlook 2011 in one level.
Custom headers editing was removed
In Entourage 2004 and 2008, it was possible set useful headers like Reply-To, notifications about reading etc.
This option was removed in Outlook 2011 -http://www.officeformac.com/ms/ProductForums/Outlook/3935
Deleted Items removes preview pane
If you set preview pane for Deleted Items, it disappears again after switching between folders
The following limitations are specific to Kerio Connect:
Out of Office
Kerio Connect supports only the basic options for the Outlook 2011 Out of Office Reply. There are additional options for defining exclusions for certain recipients, or a start and end date for processing of the Out of Office reply. These additional options are not supported
Advanced permissions in Folder Sharing
Similar to Entourage, Outlook 2011 supports some additional sharing options (e.g creating subfolders, creating items...) which will be mapped to the closest permission available in Kerio Connect (reader, editor, administrator)
Folder size calculation
In the properties of a folder, Outlook 2011 can display the size of the message within the storage tab. This dialog will return an error message
Delegates
Although it is possible to share any folder type through the 'Sharing Permissions' option, there is a separate delegation dialog in the account properties which is not supported. Users can therefore share folders, however they cannot respond to invitations, or compose an email on behalf of another user
Message status flags may not be synchronized in some circumstances
If a message is read, forwarded or replied to from another email client, Outlook 2011 may not reflect this change. In most cases it will be synchronized during the normal schedule, however we are investigating why in some circumstances the message status is not synchronized